REFUND POLICY

Last updated: September 29, 2026

Every Crafted Classics USA product is made to order after you place your order. Because of this, we cannot accept returns or exchanges for change of mind, wrong size ordered, or color preference. Please check the size chart before ordering.

We will replace or refund your order if

• it arrives damaged,
• it has a printing or embroidery defect, or
• we sent the wrong item or size.

To make a claim

Email info@craftedclassicsusa.com within 30 days of delivery with your order number and clear photos of the item and the problem. We will reply within 2 business days. If approved, we will send a replacement at no cost or refund your original payment method. You do not need to return the item.

Lost packages

If your tracking shows no movement for 10 business days after the estimated delivery window, contact us and we will work with the carrier and our production partner to resolve it.

Order changes and cancellations

Contact us within 12 hours of ordering. Once production begins, orders cannot be changed or canceled.

Refund timing

Approved refunds are issued to your original payment method (PayPal, Venmo or card) and typically appear within 5-10 business days.

Contact: info@craftedclassicsusa.com